Pre-Admission

Pre-Admission Nurse/Social Worker

Use to comfort the family as they learn about the benefits of hospice and how hospice works. Provide them with a booklet to comfort and educate. Listen to their concerns and refer to the appropriate section to reinforce the information you are teaching.

Admission Packet

Include Nature Gave Us Butterflies in the initial information that the family receives upon admission to hospice, or in the “considering hospice” phase. As we know, families integrate information pieces at a time, and at their own pace. Leave them with end-of-life materials that represents your hospice agency well by delivering the information in a gentle, inviting manner.

During Hospice Services

RN Case Manager/Nursing Services

Quality teaching to patients and families is the goal of every hospice nurse, and yet we still struggle to get all of the information into the visit, along with other important nursing duties. Teaching from our booklets and showing the family where to read about the specific symptom creates a visual where the family can turn for further information. Teaching from one end-of-life care booklet provides continuity of care among staff and decreases the caregiver anxiety, resulting in an overall better experience of hospice care.

On-Call Services

Studies show that the number of after-hour calls decrease when you provide quality teaching to patients and families. In addition to inservicing your staff on the use of our teaching materials, be sure that your on-call staff refers to and teaches from specific pages in our booklets as well. Once the family knows what to expect, anxiety decreases and calls lessen. Being consistent and teaching from one end-of-life care booklet provides continuity of care and decreases mixed messages given by staff.

Social Work Services

Social workers have an ability to create a level of trust with patients and families, placing them in a unique position to educate and support the patient and family. Giving the unit of care the permission needed to voice their feelings and concerns creates a sense of resolution within the client and creates a sense of satisfaction with the hospice care they are receiving. Our materials are used by social workers to reinforce the normalcy of grief reactions, grief as an individual process, and many other psychosocial topics.

Chaplain Services

Chaplains are an important source of comfort and knowledge for the patient and family. As spiritual care providers, many of our publications can augment the existential questions that chaplains address daily while patients and families come to terms with their end-of-life issues.

After Death Occurs

Bereavement Counseling

Bereavement counselors know that when a client is grieving, there is a limit to the amount of information a person can truly comprehend in session. Providing grief materials to read in between sessions can be comforting to the client. Our materials use the soft, inviting, sensitive approach of nature metaphors to relate their experiences and help them understand and make sense of their emotional pain. Use materials for individuals, groups, memorial service readings and newsletter topics.

Bereavement Groups

Groups by nature are comprised of those attendees who speak often, and those who sit back and would rather listen. Each person mourns and processes grief individually. However, providing our grief booklets to group attendees can provide comfort in between group sessions, and keep them interested and invested in attending the group on a regular basis. Bereavement Coordinators may use the materials as newsletter topics (please cite us!), mailings, and memorial service readings.

Marketing, Community Education, Outside Professional Education, Staff Trainings, and Compliance

Marketing Activities

Quality teaching to patients and families is the goal of every hospice nurse, and yet we still struggle to get all of the information into the visit, along with other important nursing duties. Teaching from our booklets and showing the family where to read about the specific symptom creates a visual where the family can turn for further information. Teaching from one end-of-life care booklet provides continuity of care among staff and decreases the caregiver anxiety, resulting in an overall better experience of hospice care.

QAPI Manager

Studies show that the number of after-hour calls decrease when you provide quality teaching to patients and families. In addition to inservicing your staff on the use of our teaching materials, be sure that your on-call staff refers to and teaches from specific pages in our booklets as well. Once the family knows what to expect, anxiety decreases and calls lessen. Being consistent and teaching from one end-of-life care booklet provides continuity of care and decreases mixed messages given by staff.

Community Inservices and Education

As hospice providers, we have a commitment to our communities to educate about the valuable services that hospice can provide. We are end-of-life experts. Our mission continues: provide evidence based, factual information about the fears and myths that arise when the word “terminal” is presented. Our booklets deliver this information in a gentle, factual, and beautiful manner, using nature metaphors to help the community understand the path at the end of life. No one has to do this alone. Our booklets feature many myths and misunderstandings with factual information to create a sense of understanding for those who are now in this phase of life. Use the booklets to distribute in community inservices to deepen the understanding of end-of-life care.

Staff/Employee Training

Many hospices train their entire staff on the use of Nature Gave Us Butterflies, creating a synchronized approach to the use of the booklet in the home. If all of your staff is referring to the same booklet for education, the family will sense the continuity and the quality care that your hospice delivers. Give your staff the tools they need to do their jobs well. Streamline their process.

Nature Gave Us Butterflies benefits for patients and families:

  • Divided into two sections, Part One addresses each patient symptom or challenge by topic (see below) for quick reference, and Part Two addresses these concerns from a chronological timeline so that family members have an idea of what to expect from the dying process.
  • In tandem with the chronological timeline, we gently relate the patient’s physical, emotional, and spiritual changes to the metamorphosis of a caterpillar becoming a butterfly.  Using nature metaphors gently educates and connects to all backgrounds, cultures, and religions.
  • With this booklet at the bedside, the patient and family are equipped with knowledge and know what to expect, which encourages communication and decreases anxiety.

Nature Gave Us Butterflies benefits for hospice team members:

  • a tool that stays by the bedside for the patient or caregiver to refer to during the visit and in between visits.
  • conveniently organized in two sections, the hospice professional can teach by referring to the specific symptoms or by referring to the chronological timeline
  • uses the beautifully written metaphor of the caterpillar’s transformation into a butterfly – using nature metaphors is touching and universal
  • every team member can teach from the same booklet, improving continuity of care and a solid, consistent message to the family and the patient

Nature Gave Us Butterflies benefits for the hospice agency:

  • Designed to help your hospice staff address all 9 Quality Initiatives of the CAHPS Hospice Survey, it is packed with valuable content that is easy to teach and understand.
  • A well-informed hospice team is confident in their delivery of information and in their skill set.  When the patient and family have confidence in the team, your agency’s CAHPS survey will reflect these positive qualities.  Teach your team how to teach.  Teach your team how to teach from one publication.  Easy, straightforward, and compassionate in its delivery, this booklet covers all of the necessary hospice care topics.
  • Improves continuity of care by teaching the hospice team to teach from the same publication
  • Decreases the risk of conflicting messages given by the hospice team
  • By increasing a family’s awareness of what to expect, anxiety and on-call usage decreases

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5 Easy Ways to Streamline Your Hospice Visits